Privacy policy

Who we are

Coop is a managed robotics lab based in San Francisco, California. Coop is responsible for the personal information described in this policy. For privacy questions or requests, contact founders@cooplabs.com.

Information we receive

When you submit an inquiry, we receive your name, email address, company if provided, and the details you choose to share about your experiment. Please do not include passwords, sensitive personal information, or confidential datasets in the form.

Our hosting services may process technical information such as your IP address, browser type, requested pages, and request time to deliver the site and maintain security. We do not use advertising pixels or visitor analytics on this site.

How we use your information

We use inquiry details to respond to you, discuss your project, scope an experiment, and manage our business relationship. We use technical information to operate, troubleshoot, and protect the website. We do not use contact form submissions to sign you up for marketing.

Where data protection law requires a legal basis, we process inquiries to take steps at your request before entering a contract, and rely on our legitimate interests in responding to business inquiries and keeping our services secure. We may also process information to meet legal obligations.

Who can receive it

Information may be handled by our team and service providers that support website hosting, inquiry delivery, and email. They receive the information needed to provide those services. We use Resend to send your inquiry details to our team by email. Your email address is included as the reply address so we can respond directly. We may disclose information when required by law or to protect legal rights. We do not sell personal information or share it for targeted advertising.

Storage and retention

We keep inquiry information for as long as needed to respond, manage our relationship, and meet applicable legal obligations. Retention depends on the nature of the inquiry and whether it leads to an ongoing engagement. Information may be processed in the United States or other countries where our service providers operate. Where applicable, required safeguards are used for international transfers.

Cookies and your choices

This website does not use cookies, browser storage, analytics tools, or advertising trackers. Our contact form sends inquiries through our server and does not load a third-party form or tracking script. Read more on our cookie policy page.

Your privacy rights

Depending on where you live and which laws apply, you may have rights to access, correct, delete, or receive a copy of your information, restrict or object to processing, and withdraw consent where processing relies on it. Contact founders@cooplabs.com to make a request. We may need to verify your identity before responding. You may also have the right to complain to your local data protection authority.

Updates to this policy

We may update this policy as our services or practices change. The date above shows the latest revision. Material changes will be explained on this website where required.